Return & Refund Policy

Request a return or refund

Use our contact form with your order number, the email used at checkout, the item name and the reason for your request. If an item arrived damaged or incorrect, keep the packaging and any photos that show the issue.

Before mailing a return

Ask our team to confirm eligibility, any applicable return shipping costs and the return address for your item. Wait for instructions before sending a parcel.

Refund updates

When a refund is approved, we will confirm the amount and how it will be issued. For an update on an existing request, include your order number and the date of your first message.